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FAQ

Mailing list

Yes. ActiveTrail offers comprehensive real-time reports, which allow you to see who has opened your email, who has clicked on the links, what is the geographic segmentation of the users who viewed your email, how many have used mobile devices versus desktops, and more. All the data can also be exported to Excel or CSV.
Activetrail allows you to upload email lists from Excel files. All you have to do is locate the file on your computer and the upload wizard will guide you through the import process. You may also use ActiveTrail’s API to import users. For more information about activeTrail’s API please contact our support.

Pricing

Absolutely not! All you have to do is to accept our terms and conditions, choose your desired plan and you are good to go. No commitment, no strings attached.

Creating and designing the campaign

Not at all. You can easily create professionally designed campaigns, while simply editing it, using our user-friendly editor. You can design your own campaign and upload it to the system.  

Reporting

Yes! ActiveTrail offers the ability to manage bounced emails while viewing which addresses have bounced back and for what reasons. In addition, you can export these addresses for efficient mailing list management on your side.
Still need help! Our support team is available
Mon- Friday 9:00-18:00 +1 (929) 214-1037, chat and email.